Geek Mobile Complaint

Geek Mobile Complaint


WendyJ's Picture Reviewed by WendyJ

ADVERTISEMENT

Scammed - ACER LAPTOP


Engaged Geek Mobile to fix a charging problem and ended up apparently having to replace the motherboard. The laptop was working fine before losing it's charge, the dc jack had to be replaced - that was all that was wrong with it. On it's return we were told the motherboard was the problem and a further $400 would be needed to get it fixed. Now we have a laptop that is totally unusable and the dc jack still not replaced. Totally unhelpful, never again will I trust Geek Mobile. Complaining to admin did not help although they said they would rebate 10% of the initial cost because the rep turned up late. They didn't fix the problem but they did cause more problems that we are still out of pocket for. Took a week to do nothing, and then charge us for it!


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Geek Mobile
SUBMIT a ticket
for Geek Mobile
WATCH videos
for Geek Mobile
More Geek Mobile Reviews and Complaints MORE reviews and complaints
for Geek Mobile

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments

login with Facebook and share your reviews


Similar reviews


[Top]
User:   Password:   Remember     Forgot?

Customers Review.    Businesses Reply.    Everybody Wins.

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team