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Geek Mobile Complaint - Scammed - ACER LAPTOP
Geek Mobile Complaint

Geek Mobile Complaint

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Scammed - ACER LAPTOP


Engaged Geek Mobile to fix a charging problem and ended up apparently having to replace the motherboard. The laptop was working fine before losing it's charge, the dc jack had to be replaced - that was all that was wrong with it. On it's return we were told the motherboard was the problem and a further $400 would be needed to get it fixed. Now we have a laptop that is totally unusable and the dc jack still not replaced. Totally unhelpful, never again will I trust Geek Mobile. Complaining to admin did not help although they said they would rebate 10% of the initial cost because the rep turned up late. They didn't fix the problem but they did cause more problems that we are still out of pocket for. Took a week to do nothing, and then charge us for it!


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